A Disappointing Experience Where Non-Legal Staff Feel Undervalued - Anonymous employee Clarion Employee Review

Thank you for taking the time to share your feedback. We’re pleased that your initial experience of the firm felt welcoming and positive, although we’re sorry to hear that other aspects of your experience did not meet your expectations. We know that every role across the business plays an important part in the success of the firm, and we are committed to creating an environment where both legal and non-legal colleagues feel valued, supported and included. Career development across all areas of the business remains important to us. We have many colleagues in central support and non-legal roles who have progressed their careers with the firm over a number of years, supported by structured progression frameworks, promotion pathways, mentoring opportunities and ongoing development initiatives. We appreciate that perceptions of culture and management can vary from person to person, but feedback like this is still valuable for reflection and continuous improvement. We remain focused on creating a supportive workplace where people feel recognised for their contribution and able to build long-term careers with us. We wish you all the best for the future. (Response by: Talent Manager)