great culture, poor compensation - Vice President Citizens Employee Review

3.0
Sep 5, 2025
Recommend
CEO approval
Business outlook

Pros

the culture and the people are wonderful, work life balance is very good

Cons

the entire compensation package (base, bonus, benefits) is below market (at least for back-office personnel)

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Citizens Response
9mo
Thank you for recognizing our culture and work-life balance. A lot of research goes into the setting of sales goals and the majority of our colleagues achieve those goals. Anything that is not in the best interests of the customer is not acceptable. If you'd like to share your concerns more, we encourage you to email Citizens’ HR Service Center (hrservicecenter@citizensbank.com).

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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