Chill place. Not for career development - Banker Citizens Employee Review

3.0
Jul 25, 2025
Recommend
CEO approval
Business outlook

Pros

Work environment can be great depending on the branch. Base pay is decent. Great benefit plans.

Cons

Very sales oriented without any actual incentive. Overwhelming. They love to overwork their bankers into doing everything at the branch. Wants you to bring in huge investment clients without giving you any actual incentive to do so. Will overwork you to get those referrals in every Tuesday ‘call’ night. Very convoluted incentive / compensation structure causing conflicts among bankers, bankers and PCRMs, Among PCRMs and so on. And trouble with back office people almost on a daily basis. Limited room for career improvement as higher management prefers outside talents instead of home-growing them. If you’re looking for promotions / career improvements, they’ll hang that carrot in front of you for years as they overwork you into the ground. TLDR: g ok to Citizens for a decent salary and chill time but not if you have greater aspirations.

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Citizens Response
11mo
Thanks for your feedback. We’re glad you appreciated the work environment and benefits. Supporting our colleagues’ development and well-being is a priority, and we’re continuously working to improve in these areas. We appreciate your time with us and wish you the best in your career journey.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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