Pros
As a long time colleague at Citizens Bank- I have run the gamete of positions, having started as a teller right out of college. I worked in branch for 7 years, been an underwriter, trainer in Home Lending, a Risk partner and now in the colleague/communications area of consumer banking. The key to success at Citizens, as with any company, is to take advantage of opportunities when they are presented. Assimilate with the team and make sure to stay fresh. Citizens is at a crossroads thanks to its laser focus on innovation and customer centric values. This will help differentiate the bank from other super-regional peers! Its a great time to be a part of the organization especially in Home Equity Lending!
The bank's continued commitment to the current enterprise-wide diversity policies is a plus for those looking for acceptance in today's ever changing political environment.
Cons
While innovation has improved and is a continued focus, Citizens is still working on its technology and strives to make progress in this area. We are not quite there yet but it's certainly within reach givens our current momentum.