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      Citizens

      Engaged employer

      Citizens reviews

      Happy Colleague - Principal Data Analyst/Team Lead Citizens Employee Review

      5.0
      Apr 8, 2025
      Principal data analyst/team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Employee Wellness is one of the utmost priorities here at Citizens. Alongside, the Recognition program, maintaining transparency regarding organization updates through Townhalls/ Intranet, and flexibility at work keeps you going with enthusiasm and energy at Citizens.

      Cons

      Some teams are working in silos, and they can be brought together to eliminate redundancy and see more holistic picture here at Citizens. Work is underway but there is lot more to go!

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      Citizens Response
      1y
      Thank you for leaving a review and for 10 years with us - WOW! It's great that you're happy and feel supported through our recognition program and well-being benefits. Thanks for all you do - here's to 10 more happy years!

      Explore other reviews about Citizens

      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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