Great place to work and expand your skills and career - Contact Center Representative Citizens Employee Review

5.0
Dec 5, 2024
Recommend
CEO approval
Business outlook

Pros

-Management places importance in employee feedback, -They care about employee developement -Strong focus and dedication to both customers AND employees -They care, they care, they care!!!!!! -They have amazing recognition programs in place to recognize employees who go above and beyond. -The pay is good. -Absolutely amazing work atmosphere and team work attitude -They want everyone to succeed -They have many opportunities for people looking to grow within the company -They have amazing programs in place for giving back to the community -You definitely will feel like you are family here -If you are looking to grow and have the motivation they have the opportunities for you.

Cons

Absolutely no cons, Only pros.

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Citizens Response
1y
Thanks for taking the time to share your thoughts! It's fantastic that you're enjoying your time with us and feel supported to grow your career. Colleagues like yourself are what makes our culture so great! Thanks for all you do!

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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