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      Citizens

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      Citizens reviews

      Worst Job EVER! - Personal Banker Citizens Employee Review

      2.0
      Jul 14, 2015
      Personal banker
      Recommend
      CEO approval
      Business outlook

      Pros

      They had good insurance and great working hours.

      Cons

      I would not wish this job on my worst enemy! I spent two and a half years there and it was nothing but stress. They will be on your case everyday about how many sales appointments you have, when they are coming in, what are they coming in for, and how many referrals can you get out of them. There's never a time where you feel comfortable at work. Managers will micro manage every single last customer and get on your case if you didn't sell them anything. I currently work for one of Citizen's competitors and constantly get customers complaining about how pushy they are with their products. Citizen's Bank is very aggressive in sales!

      Explore other reviews about Citizens

      5.0
      Jun 24, 2026
      Wealth intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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