SVP - Anonymous employee Citizens Employee Review

3.0
May 10, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I worked with many, many great people at Citizens. The company is undergoing a long overdue transformation after years of foreign parent rule.

Cons

Unfortunately, the transformation has created an atmosphere of distrust and insecurity. People are overworked and under constant pressure. Many of the great people are leaving, voluntarily or not, and the new upper-middle managers being brought in are either good people who lack leadership skills or hard-driving people that don't acknowledge the contributions of those under them.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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