RBS is divesting itself of Citizens Financial Group, and is striving to make CFG a more attractive investment. - Anonymous employee Citizens Employee Review

2.0
Feb 4, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The efforts to make CFG a more attractive investment are making it a less desirable place to work. There is a huge lack of stability for employees. Workplace change has to be the understatement of the year. The expertise that had been accumulated over the years is vanishing, and being replaced by new hires both overseas and in the U.S. Many experienced executives are being replaced by new people from other banks and financial institutions. Some of them are good, and others not so much. It will be interesting to see how this turns out in the next few years.

Cons

The biggest con of working at CFG now is instability. Another one is increased regulatory focus from the OCC, etc. Yet another is the continued reduction in benefits to save money.

Explore other reviews about Citizens

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Cons

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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