Really great place to work - Senior Operations Manager Citizens Employee Review

5.0
Dec 6, 2021
Recommend
CEO approval
Business outlook

Pros

I joined Citizens a few months ago and have been really impressed by the management team and the culture. They are supportive, professional and committed to creating a positive experience for both the client and employees.

Cons

I have not seen a downside.

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Citizens Response
4y
Thanks for the amazing review! It certainly looks like your career with Citizens is off to a great start! We're so happy to have you as part of our amazing team! Happy Holidays!

Explore other reviews about Citizens

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, PTO is good

Cons

None. Depends on the team you are in! I was in a good team

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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