Banker: Unrealistic goals, no accountability, no upper managment support from regional managers, constant fear of termi - Banker Citizens Employee Review

2.0
Dec 8, 2014
Recommend
CEO approval
Business outlook

Pros

Experience and benifits. Learned a lot but also learned not to trust anyone at all which is depressing

Cons

No support, HEAVILY micro managed, constant threats of termination, unrealable goals, terrible IT, very cutthroat and hostile. Back office is terrible and loan department drops the ball all the time making your job much harder. Never had proper staffing and regional managers dont treat you well or support you. Very unethical company

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5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, PTO is good

Cons

None. Depends on the team you are in! I was in a good team

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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