wow... - Anonymous employee Citizens Employee Review

2.0
Jun 18, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

401k, benefits, school reimbursement, pension after 5 years (if hired before 2008 if not then they match up till 9% on 401k) coworkers,

Cons

I'm in retail banking which means longer hours, work on weekends, and pushing products, I agree with others on here who mentioned that we have INSANE sale goals and it seems we have a conference call every time we don't meet expectations. There was one day we had 6 conference calls. The hours can be very VERY long, it usually consists of an all day shift from 9:30 am until 7:30 pm and you have to complete at least 4 different trackers or excel charts BEFORE you leave and don't forget the branches are usually very short staffed so good luck getting that done on time which by the way, if you don't leave on time god forbid you have overtime. Good luck on getting a great manager that doesn't know how to do anything but yet still takes the credit for YOUR work. Hows this for messed up, I brought a red level branch up to a green corporate audit in a short amount of time and guess who DOESN"T get a bonus. ME. The branch manager gets the bonus and all I get is a pat on the back. They didn't give us raises last year but the raise i got this year was .25.

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Jun 13, 2026
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CEO approval
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Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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