Riddled with sub-par management and incompetence. This bank made me hate banking, after 16 years in the industry. - Business Risk Analyst Citizens Employee Review

1.0
Jul 17, 2014
Recommend
CEO approval
Business outlook

Pros

Generous paid time off (if your Dept. is staffed and you're allowed to take the time off.)

Cons

The only way to advance is to leave your current position and apply for other positions in other areas of the bank. And if you accept another role there's a good chance your responsibilities will be nothing like they told you they'd be. Horrible "managers". It's a wonder some of them actually find their way to work, let alone earn a VP or SVP title.

Explore other reviews about Citizens

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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