Different business lines will give you different experiences - Anonymous employee Citizens Employee Review

4.0
Apr 2, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Depending on which department you work in, work/life balance and just overall experience is drastically different. Life is tough in the branches. If you are on the corporate side, you get a lot more respect. There are more areas like wealth management or premier. If you are in sales... Close lots of business and you walk on water. Also, surprisingly enough the pay is quite good at Citizens.

Cons

Management is the worst thing about this place. I'm always amazed at how upper management seems to find poor managers that bully and rule by fear. Office politics is bad.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All