Sales in a Slowly Dying Industry - Branch Manager Citizens Employee Review

3.0
Aug 5, 2020
Recommend
CEO approval
Business outlook

Pros

PTO + Vacation Work/Life Balance Decent place to work without requiring degree High Turnover creates quick path upward Typically fast pace if you are a good manager Opportunity to grow colleagues and coach 1 on 1

Cons

Customers given incentive to do all account openings online by the same company micro-managing your daily sales. Retail Banking slowly dying therefore pressure keeps mounting with less and less opportunity. High Turnover creates instability and burnout Very disorganized with new initiatives - Flavor of the Week Upper Management sometimes disconnect with what retail life really looks like Pulled in 100 different directions everyday

Explore other reviews about Citizens

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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