13 years of nothing but major stress!!!! - Personal Banker Citizens Employee Review

1.0
Dec 3, 2013
Recommend
CEO approval
Business outlook

Pros

Benefits are really good, and colleagues are friendly

Cons

Sales, sales, sales, and more sales. This company only cares about numbers and not their employees. I have bent over backwards for this company and even given up family time to work extra hours to help cover other locations and didn't even get so much as a thank you. They constantly change their incentive program to make it nearly impossible to achieve goals. They are pretty much setting their employees up for failure.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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