A regional bank with community bank feel and national bank thinking - Digital Transformation Citizens Employee Review

5.0
Oct 19, 2019
Recommend
CEO approval
Business outlook

Pros

Leaders have done a great job to unshackle talent to do things many would have previously not imagined. Innovative focus with a heavy emphasis on CX and Design Thinking make this an exciting time to be a Citizen!

Cons

Playing a little catch up with some tools and processes, but at least the need is acknowledged and movement is happening

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Citizens Response
6y
Thanks for posting a review! We totally agree — it's an exciting time to be a Citizen. We're so happy you feel you've been empowered to innovate and focus on CX and Design Thinking. We appreciate the hard work you're doing for our Digital Transformation!

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5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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