Good place to work but tough sales environment. - Operations Manager Citizens Employee Review

4.0
Jun 18, 2013
Recommend
CEO approval
Business outlook

Pros

The company was great to work for and had lots of opportunities in branches. The benefits package was great especially the ability to buy an extra week of vacation. Every year they had colleague appreciation week which was always fun and relaxed.

Cons

The ales environment causes some to do unethical behaviors because it was all number driven. Outside of branches, if you don't live in RI or Boston, the career opportunities are limited.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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