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      Citizens

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      Citizens reviews

      Toxic environment with strong rape culture - Anonymous employee Citizens Employee Review

      1.0
      Feb 15, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      You get paid, they offer benefits

      Cons

      They do not value women. They do not value men who stand up for others. They want yes men. You are a number and at the end of the day completely disposable.

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      Citizens Response
      7y
      Thank you for taking the time to share your concerns. This is certainly not the type of culture that we support, and we take this type of allegation very seriously. Please be assured we have strict policies in place that prohibit sexual harassment and retaliation of any kind, and offer extensive training to educate our colleagues on those policies and appropriate behavior. We strongly encourage you to contact Citizens’ HR Service Center at 1-866-472-8234 or call in anonymously via Right Call at 1-877-495-4727 so that we can further discuss and look into your concerns.

      Explore other reviews about Citizens

      5.0
      Jun 13, 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Plenty of opportunity and great culture

      Cons

      A bit spread out geographically odd

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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