Do Not Recommend - Project Manager Citizens Employee Review

1.0
Jun 30, 2018
Recommend
CEO approval
Business outlook

Pros

In certain departments it's acceptable to work from home exclusively and the hours can be flexible at times.

Cons

Per a recent conversation with HR it is at the discretion of the department manager how many hours over 40 are required in addition to working 6-7 days a week. The work load is extremely unreasonable. Most promotions are based on favoritism or age bias in reverse, the longer you've been at the company, the older you are,the more skilled you appear and are first in line for promotions. Fairness and a balanced work/home life are foreign concepts at Citizens.

Explore other reviews about Citizens

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work/life balance – Expectations are reasonable, and leadership genuinely respects personal time and flexibility, which makes it easier to sustain long‑term performance. Strong internal promotion culture – Many colleagues advance from within, and it’s clear the company invests in developing its people rather than always looking externally. Exceptional senior leadership – Senior leaders are visible, engaged, and hands‑on. They spend time in the weeds, visit branches, and actively connect with colleagues at all levels instead of operating at a distance. Collaborative, supportive colleagues – Teams work well together and there is a sense of shared purpose rather than internal competition.

Cons

Pace of change can be slower in some areas – As a large organization, certain processes and initiatives can take time to roll out or gain traction, which may be frustrating for those who prefer rapid change.

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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