Decent Place to work but layoffs are always looming - Information Technology Citizens Employee Review

3.0
Dec 17, 2011
Recommend
CEO approval
Business outlook

Pros

Great Paid time off package Good 401k Some managers allow telecommuting Most employees are friendly and competent Decent work life balance but it varies group to group

Cons

Despite making great profits benefits keep declining. RBS incompetence nearly caused collapse but they treat Citizens employees as second class citizens. Continues to outsource rather than hire locally New employees are paid higher salaries than employees who want to advance Management is very cliquey, the same groups of people advance.

Explore other reviews about Citizens

5.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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