Charter One: Pros and Cons. - Teller I Citizens Employee Review

3.0
Nov 24, 2008
Recommend
CEO approval
Business outlook

Pros

I enjoyed working at Charter One. Your work week is a set schedule and you get paid time off. Being a teller is not such a hard job and the people you work with are generally nice. I enjoyed a good base salary, although there were no bonuses for getting accounts. It is a good job if you don't ever want to work more than 20 hours per week. The company is very trusting with their employees and you feel like you are valued. I felt very confident in my ability to serve customers. i learned alot about customer service during my employment with them.

Cons

The main reason why I left Charter One was because i felt like I was being pushed aside. I was a part-time teller and I wanted to be full time. I was all set to transfer to another branch when all of a sudden the regional manager decided that she was going to transfer someone else. The other thing about the job was the part where you had to stands all of the time. It was unfair that my branch only had 1 chair for 4 people to share. I also thought the health insurance sucked for part time employees.

Explore other reviews about Citizens

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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