Goals are too high and unattainable - Anonymous employee Citizens Employee Review

2.0
Nov 22, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are fantastic and you are given 18 days of paid vacation starting your first full year. If you are working at a traditional branch as opposed to an in-store branch (inside of giant eagle's), you get nearly every holiday off.

Cons

There is a baseline each quarter in sales you have to reach before you start earning bonuses on your accounts and loans opened. The baseline is way too high and really hard to reach.

Explore other reviews about Citizens

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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