Pros
There are a lot of things I enjoy my place of work. There are a ton of great people. The atmosphere in the office is largely relaxed- it is certainly many steps removed from the chaos of a trading desk, for instance. All of these things make coming into work something that I enjoy.
Cons
Constant change- as well as a RIDICULOUS amount of grey area that one must presume is a result of management not wanting to step on THEIR management's toes- these have been my biggest gripes. Lack of guidance and support from senior management is a big missing piece for me. If they engaged us, the employees, they would see SUCH a better return on employee engagement. With the resources and might of a company this size (CFG is a subsidiary of the behemoth Royal Bank of Scotland), things could be run so much smoother.