1.0
May 20, 2016
Former employee, more than 5 years
Swansea, MA
Recommend
CEO approval
Business outlook
Pros
Used to be a great place to work.
Cons
Citizens Bank is in the final phase of outsourcing Mainframe, Storage, Midrange and Wintel to IBM Global. Bridge Calls are like listening to a foreign shortwave radio station. Low Moral. Upper management has no clue how efficient the internal team was. Business Knowledge lost. Hopefully Van Saun pays attention during their next outage. IBM Global has no clue how to mange wire. I predict an extended wire outage would wake them up. With the proactive work that is required to keep it health it's only a matter of time until there's an outage.