It is Okay - Anonymous employee Citizens Employee Review

3.0
Aug 16, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Compared to the other firms I worked for, Citizens Bank has a more friendly work environment.I didn't see massive layoffs around me even during the worst economic times.

Cons

This bank hasn't been much profitable since the financial downturn in 2008.The UK government owns 83% of its parent company RBS that is still taking big losses on bad acquisitions and bad loans.

Explore other reviews about Citizens

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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