Not the place to work - Branch Manager Citizens Employee Review

2.0
Aug 14, 2011
Recommend
CEO approval
Business outlook

Pros

competitive pay, lots of locations in the philly metro area. Lots of shift hours. Friendly employees to work with. Closed for holidays

Cons

poor communication, management expected you to do 10 times more than what you were able to do. Expected to be on conference calls sometimes every hour.

Explore other reviews about Citizens

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All