Pros
Citizens has been an incredible place to start and grow my career. Over the past five years, I’ve had countless opportunities to grow both professionally and personally thanks to their strong investment in its colleagues through well-designed programs, resources, and development initiatives. From getting exposure to senior leadership and volunteering to better our community, to working on projects that make a real impact for our colleagues, candidates and customers - Citizens truly invests in its people. I've also had the opportunity to experience mentorship from both sides, learning from colleagues who are more tenured and experienced, while also mentoring early career professionals as they begin their journey. The culture here is one of collaboration, support, and authenticity. My team is amazing, and my manager is genuinely committed to our growth and success. The people across the organization are what make Citizens special - they’re passionate, kind, and driven, and they contribute to a positive workplace.
Cons
Honestly, very few. Like any large organization, there can be occasional challenges with navigating change or aligning across teams, but leadership is transparent and open to feedback.