Decent place to work - Learning Experience Design Consultant, AVP Citizens Employee Review

4.0
Oct 11, 2025
Recommend
CEO approval
Business outlook

Pros

Typical corporate banking structure. Benefits are decent. Bonus is not as much as competitors.

Cons

Smaller (large bank) that does have more of a community feel. Some groups do have a small company feel with leaders that would benefit from more true leadership, instead lead with heavy hand of do as I say not as I do, and do not inspect closely the inner workings or care to know.

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Citizens Response
8mo
Thank you for your honest feedback. We're glad you find value in the benefits. We appreciate your perspective and will continue working to foster strong, supportive teams across the organization.

Explore other reviews about Citizens

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Cons

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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