Not feeling valued just a number - Sales and Service Representative Cintas Employee Review

3.0
Jul 28, 2023
Recommend
CEO approval
Business outlook

Pros

Monday to Friday schedule is good working with some really good people at location. Autonomy.

Cons

Every year you're pay changes and most of the time it benefits Cintas. You start making a good wages by doing your job and they swoop in the next year adjust pay. Give you raises then take away or lowers commission so we're basically back where we started. Sets goals that are unachievable which affects any raises or bonuses that you get for the year. It feels like management does everything they can to control how much money you have the ability to make no matter how much time you invest or how hard you work.

Explore other reviews about Cintas

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Interview process was night and day compared to prior location I had interviewed with. Great benefits, solid support, and an awesome culture. Leadership leads by example, setting the tone from the top (GM). Can't speak for other location, but I was fortunate to land at one of the best. No micromanagement! Professionalism and integrity are a must. Constant promotions.

Cons

No real downsides except for the Florida heat, with only a bit of corporate politics but nothing too crazy.

2.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

1
See reviews by: Helpful|Rating|Date|All