Solid Company - Major Account Manager Cintas Employee Review

3.0
Aug 5, 2020
Recommend
CEO approval
Business outlook

Pros

Good corporate structure, lots of resources to help you succeed, looks after its employees, fast paced. Constantly looking for ways to add new products, brands, enhance existing products, etc. and do it very quickly. Great at adjusting to current market needs and getting products to the market quickly.

Cons

Very driven by their stock price and shareholders and making a profit over focusing on customers and improving their service model. Always innovating and adding new brands and products, but rarely doing anything to improve the actual service, which makes it hard to justify premium prices. Very old school and traditional culture. Uptight. Need sales people to be much more upfront with the contracts that customers are signing. Way too often customers have no idea just what they are signing up for when they sign their contract which can and does lead to obvious issues.

Explore other reviews about Cintas

5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

- Leader in the industry. - Every industry has these needs - Amazing leadership team

Cons

- One of the more expensive in the industry

2.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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