Great Place to Start in Sales - Be Ready to Hustle - Sales Representative Cintas Employee Review

3.0
Dec 27, 2013
Recommend
CEO approval
Business outlook

Pros

Excellent training/preparation. Excellent benefits including health/dental/vision and car package worth ~$12-15K. Diverse product line. Excellent compensation for top-performers. Plenty of opportunity for advancement. If you are looking to make great money with limited sales experience and/or are a recent graduate, Cintas is an incredible place to start. They will train you very well in the basics of prospecting for and closing business. After your initial 6 months, you will know how 'not to fail' by maintaining an activity model. You will learn decent business acumen and how to identify/engage decision-makers. Finally, you can take advantage of an uncapped commission structure to earn great commissions - note that this doesn't scale with advancement. You will be given the opportunity to learn more logistically-oriented responsibilities, which will give you some versatility when figuring out an internal career-path. It is easy to move between the sales/ops sides once you've had some success in either. As an average sales rep you can expect a starting salary around $35-$50K and total comp in the $85K range. Top performers can exceed $160K in total comp, but note this is not normal - I am presently the #2 ranked rep in my division (192 total reps) and I am on pace for $166,800 this year.

Cons

Outdated sales model. Borderline toxic sales culture. Emphasizes individual results over team success. Difficult sales/ops interplay. Low 'corporate IQ.' Old-world, conservative approach to the sales process. Lack of transparency in managements decisions, particularly when dealing with the front-line revenue generators. Cintas is an old-school company that doesn't adjust well to change. Stock-price is everything, and you will notice that there is a top-down mentality that essentially conveys a 'do your job and shut your mouth' attitude. Most of management are drawn from the sales-force, which isn't always a good plan because sales people are individualistic by nature an not necessarily suited to teaching/guiding others. You will not find many MBA's in the company, and very few Ivy-leaguers despite compensation in line with 'smarter' companies. This 'brain-drain' creates an environment that can seem oppressive to intellectuals. There is definitely a blue-collar mentality, and even as a sales rep you will be asked to perform 'service' related functions from time to time. I don't think that's a bad thing however. Management emphasizes activity over intelligence and may let you down by skipping over teaching you the nuances of relationship management in favor of a volume-based approach. IF YOU ARE NOT COMFORTABLE WITH COLD-CALLING/DIALING THIS IS NOT A COMPANY FOR YOU. The commission structure is top-loaded with minimal residual comp, so you have to bring in new business consistently to be successful.

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5.0
May 21, 2026
Recommend
CEO approval
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Pros

Culture, ethics, training, benefits, opportunity

Cons

Micro managing, 100% hunter role

2.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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