Don't Expect Respect, Expect Overwork and Condescension - Service Representative Cintas Employee Review

2.0
Nov 16, 2012
Recommend
CEO approval
Business outlook

Pros

Decent health and 401k benefits. 4 day work week for drivers, weekends off for all. Decent low level co-workers (good people in a bad company.)

Cons

No accountibility for managers. They sidestep all responsibility and throw the regular workers under the bus at every opportunity. Slow to hire replacements, or just plain don't, spreading more work to already overworked people. Claim that they have a culture of openess, but will shut you down if you have anything even slightly negative to say, even if it's about them not following their own policies. They want silent worker drones, and nothing else. No degree? You'll never see a management position! Raises are at a maximum of 3% per year, and only brown-nosers will ever get that. I worked there 14 years in 4 different departments, and went once for a 6 year span with no review or raise. Every time I brought it up, I was brushed aside. Once had a general manager tell me that I would NEVER get another raise, because I was "overpaid as it is." Every year I worked there, I heard "Just be glad you've got a job in THIS economy!" Even in the boom of the late 90's. Once heard the HR manager say of an employee that said he was overworked, "He can either quit, or shut up and go back to work!" She said this rather loudly in front of an office full of hourly employees. Not very professional. Also one of the many employers that decided to tell you how to vote in 2012, implying that if the election didn't go their way, you could lose your job, or at least your health insurance. And that's how they rule; with a culture of intimidation.

Explore other reviews about Cintas

5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

- Leader in the industry. - Every industry has these needs - Amazing leadership team

Cons

- One of the more expensive in the industry

2.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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