Not Great - Commercial Underwriter Chubb Employee Review

3.0
Mar 3, 2025
Recommend
CEO approval
Business outlook

Pros

Decent Salary but comes with strings attached

Cons

Bait and Switch-was hired as a remote employee and was just told it's mandatory to return to 5 days in office. Multiple vacancies on my team for over a year now and the balance of the team is expected to just absorb the additional workload while being told to also travel weekly. No respect for work life balance and expected to work nights and weekends to stay afloat and you get chastised for taking scheduled pto (bc that means someone else has to take on your workload while you're out). Antiquated software and business practices. The rating and support staff is also severely short staffed and one week a month you cannot get any endorsements or service items completed due to booking policies-that is an entire quarter of the year that nothing can get some-completely unacceptable! How do you expect Underwriters to sell "Chubb" to brokers when we're telling them that the current turn around time is 30 days for an endorsement when our competitors are able to turn around service items in a week or less. Burnout is real with this company take that into consideration when accepting an offer.

Explore other reviews about Chubb

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great teaching with leadership that wants to see you succeed

Cons

It can be overwhelming at first

2.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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