Good training, but you have to move to another company if you want to make any money. - Claims Chubb Employee Review

3.0
Dec 21, 2014
Recommend
CEO approval
Business outlook

Pros

Before a "reorg" of the claims department, this was one of the better companies to work for if you were in the claims department. They cut loose some long-time, loyal quality employees in their move to provide Chevrolet service at Cadillac rates. The underwriting philosophy is still pretty solid, though, and it is a company that you can feel confident will still be around in 20 years.

Cons

Upper management are bean counters without souls. They seriously do not care about the people who work for them.

Explore other reviews about Chubb

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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