Technically sound staff, let down by inept systems - Underwriter Chubb Employee Review

2.0
Jul 26, 2021
Recommend
CEO approval
Business outlook

Pros

Good brand name Good technical underwriting Healthy balance sheet Nice offices (moving next year mind) International opportunity

Cons

Very Clicky 'face fits' culture Zero promotion unless 'see above' Systems are horrendous across all lob's High turnover of underwriting assistants Too many good underwriters becoming average managers.

Explore other reviews about Chubb

2.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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