Inept - Claims Examiner Chubb Employee Review

1.0
Feb 19, 2021
Recommend
CEO approval
Business outlook

Pros

Co workers are also traumatized so you aren't alone

Cons

Literally everything. The only people keeping up work 10 to 14 hours per day. The turnover rate is about 1 person per month. When people quit, they'll dump a literal month of work on you in one day along with your regular work and tell you to figure it out. They'll gaslight you at every turn. They'll blame employees for everything instead of their own inability to manage. They tell you there is training but turns out, "training" is reading off papers while sitting in a circle. You each take turns reading a paragraph like it's 4th grade. If you didn't grasp that, they make you do the "training" again and again and again instead of explaining or showing another way. They have no ability to think outside the box or change what they're doing. Their favorite line is "this job isn't for everyone" - but with the turnover rate is what it is, they really mean this job is for no one. But they'll repeat that line until their blue in the face because they have no other explanation for why everyone keeps quitting because they lack the ability to accept any responsibility for running things into the ground. They also actively stop people from exploring other areas of the company/ business. They'd rather us quit instead. There's a reason they are never fully staffed and are always hiring. If you do take the job out of necessity, start setting up an escape plan and looking for other jobs immediately.

Explore other reviews about Chubb

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great teaching with leadership that wants to see you succeed

Cons

It can be overwhelming at first

2.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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