The Chicago Workers' Compensation department is completely disappointing and unprofessional. - Experienced Claims Adjuster Chubb Employee Review

2.0
Oct 18, 2018
Recommend
CEO approval
Business outlook

Pros

The 401 K match and return is favorable. Top notch health insurance is offered however, it is expensive. There are quite a few departments which offers opportunities for new experiences.

Cons

Management, specifically in the Workers' Compensation department are rude and disrespectful. The way employees are talked down to openly is a disgrace to Chubb. Even after multiple complaints and a plethora of employees leaving Chubb completely or switching departments, nothing changes for the better. The positions that are left open and not filled timely creates two to three peoples work for one person. Though management is aware of this you will still be held to the same work product and standards. Management turns a cheek to hourly employees who work overtime without pay as if they are unaware. Salary employees are burnt out as there is no work-life balance. Management will then threaten the work from home and bonuses to be taken away. It is boarderline harassment. It is disappointing that in what should be a professional environment, the management act like children the way they gossip, bully and are untrustworthy. Without a doubt this is the worst work environment I have ever experienced.

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5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

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2.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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