Integration handled with sensitivity - Claims Manager Chubb Employee Review

5.0
Aug 29, 2016
Recommend
CEO approval
Business outlook

Pros

-Senior management are some of the most talented people I've worked with in my 20 year career. -There has been great focus on employee retention since the merger. Management has tried to communicate openly and often to put employees' fears to rest.

Cons

-Systems are not integrated yet

Explore other reviews about Chubb

2.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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