Pros
Pay and benefits were decent.
Cons
Not getting my 10 minute breaks. Getting thrown into the job without getting the proper training. They pile more and more stuff on you, despite the fact we've been short handed due to covids employee shortage. You get reviews from customers and they post them for all your coworkers to see which can be humiliating if the survey is bad. The reviews also create the possibility to get bonuses for the whole team, but if you get a bad survey you can cause everyone to lose that bonus, which happened to me. It is beyond stressful. I now understand why everyone quit when I started. Honestly, I don't know if the branch I was just like this, or the company as a whole. Oh, they also pay new hires more than some of there long times employees. Which is something more and more employees are catching onto it seems. There were some decent people I worked with and I will miss them, but it isn't worth the anxiety.