It's changed from Relationship Banking to Agressive Sales Banking - Personal Banker Chase Employee Review

3.0
May 6, 2010
Recommend
CEO approval
Business outlook

Pros

This is a company that you need 2 things to get a good pay check. You need a busy branch (By that, I mean a branch that has a goal of new accounts higher than it's neighboring branches). When this happens, you get to see more people and then you can cross-sell other bank products and do pretty well. Your manager can make OR break your workplace morale. Hopefully you have an understanding manager.

Cons

5 years ago, you could have done a decent job as a Banker with a balance of building relationships, offering solutions for retirement, home lending, and bank accounts. Well....times are different now and you have a lack of ready investors to give you money to invest and a lack of underwriters wanting to give so-so loans! Understandbly for both situations. However, those things have turned this job into one thing.....a retail employee that opens bank accounts and offers/sells direct deposit and On-Line services like Bill Payment via chase.com. That all being said....I used to like my job, it's just not the same anymore. It's not challenging....and what you do is sometimes NEVER enough.

Explore other reviews about Chase

5.0
Feb 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, benefits, & technology.

Cons

nothing really noteworthy to mention, pretty good place to work.

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay & good people

Cons

Not the best work life balance

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