Pros
Very Fair and Competent Company. They strive to offer the best retail market which allows them market capitalization in the Tri-State Area. Their benefits are extensive and JPMorgan offers discounts to almost every retail store. What they are very good at is having a strong name and reputation in the financial world. Everyone who knows what its like to work for JPMorgan brings a certain swag to their next position. They are also a great company in the fact that they hire mostly in house and have quota's they need to hit to ensure in-comapny promotions. By far the best out of any company I've worked for.
Cons
They are a larger company and its customer service arm is sometimes hindered because of it. Most of the time, Chase on the Retail Banking Level is based around sales and sales alone. When customer service is a question, the problem becomes only the person who is dealing with it. There is no support system unless you have an eager banker support operator who sympatizes with you. The most frustrating scenario that I have run into at the branch level is higher management only being concerned with sales and not the consumer as a whole. We have lost alot of business because of this.