Pros
Chase Bank has a great reputation, which makes them an attractive company to work for. Chase invests a lot in their employees knowledge base by providing excellent training, they sponsor licensing, and continuous classes and workshops to keep updated with industry trends. Their operating systems are top notch which makes the day to day work a lot easier.
Cons
Chase has been transitioning from “branches” to “advice centers”. In doing so, the new Kiosks -ATMs have replaced a few teller positions and all assistant branch managers were laid off with severance pay or the option to step down as a “Lead Teller Ops” with basically the same responsibilities but with lower pay. Clients were often angry because of the long waits at the teller line taking it up on the employees that unfortunately cannot do anything about it other than apologizing for something that is not even their fault. The Private Bank has also been watered down, almost any banker can be promoted to Private client banker without any increase in salary most of the times. Incentive plans also keep decreasing on payouts while the role responsibilities keep increasing. Micromanagement can also be an issue at times...