Getting better, however still needs some work. - Branch Manager Chase Employee Review

3.0
Dec 29, 2018
Recommend
CEO approval
Business outlook

Pros

It’s nice working for the best. There really is no bank better at doing it then Chase. They have some really amazing products and do put the customers in the center of everything we do. There has been a real culture change recently which is refreshing. Chase does a great job at recognizing successes and helping those who need it and welcome it. They offer great benefits around 401k, one of the only large companies offering a pension anymore, medical benefits are good, stock options are good all around great benefits.

Cons

Work life balance is hard. Chase says they encourage it however they don’t provide the staffing to do so. Staying in job role is impossible. The branches are so short it turns the branch manager into every role in the branch at any moment of the day. It makes it very hard to focus on the things that require attention. They are HORRIBLE at compensation for employees who advance in their careers. Often times Chase will hire someone from another firm at a higher salary then a current employee who has been there for a decade. It’s crazy to me. I started from the bottom and worked my way up and am compensated less then someone who has no banking experience coming from another company. And this happens often. Especially to bankers, lots of banker who have been with chase for many years make 10s of thousands of dollars less then bankers recruited from other firms. Very unfair. Telling me you appreciate me only works for so long, sooner or later you have to pay me.

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5.0
Jun 3, 2026
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Pros

Supportive, Attentive, Considerate, Mindful, Learning experience

Cons

Particularly hands off in regards to training

4.0
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Pros

Commission is good if you are in a good area

Cons

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