Surprisingly pleasant workplace - Personal Banker Chase Employee Review

5.0
Apr 25, 2012
Recommend
CEO approval
Business outlook

Pros

Comprehensive and thourough training program--This has been the most surprising thing to me, Chase has invested a lot of money in making sure I can do my job well and learn the industry well before I have even been here a year. Meritocracy--My disctrict manager told me this during my interview. This job pays a base and commission, so you are rewarded for excelling not only with money but with praise and job growth opportunities. Great place for young professionals--I have a sales background but being here has really made my resume legitimate, I feel like I have many options and Chase doesn't treat me like a second class citizen because I'm under 30. Excellent Support--From on-call phone assistance to useful unline tools to management I felt able to do my job effectively even if I was not in my element.

Cons

Accountability--Not of the company, but its employees. Competition is great to drive up numbers but you end up defending the work you have done a lot if some skeevy person somewhere else takes credit for something he or she didn't do. Base Pay--Some of the best incentives in the industry but not the best base. If you work hard it will bring you to about equal with similar companies. Ladder-Climbing--There are lots of opportunities at Chase, but you have to really remind your superiors to pay attention to your exploits. Don't be afraid of bragging and share any customer compliments with your bosses.

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5.0
Jan 20, 2026
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CEO approval
Business outlook

Pros

great monthly uncapped commission and annual

Cons

Lowest salary in the industry

4.0
Jun 23, 2026
Recommend
CEO approval
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Pros

Good pay & good people

Cons

Not the best work life balance

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