Ok job, will pay your bills, stepping stone. - Collections Specialist Chase Employee Review

3.0
Dec 15, 2025
Recommend
CEO approval
Business outlook

Pros

there are lots of benefits, PTO, Sick time, great team environment. Chase has a lot of networking opportunities with other departments and lots of internal mobility, although you do have to outperform.

Cons

depending on your department it will be super busy or chill. I work the spanish collections line at night, it is a slow pace max 80 calls a day. most calls last 5-10 min. english has 120-140 on an easy day. Lots of metrics, disclosures, you have to remember for merely taking payments. very competitive, not a lot of upward mobility spots.

Explore other reviews about Chase

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

amazing place to work at

Cons

not good if you dont like sales

4.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive work environment with excellent benefits, even as a part time employee.

Cons

Your are sometimes required to complete the very same task as other co-workers, but do not receive any commission pay that the other person in another role does receive.

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