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      ChartHop

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      ChartHop reviews

      Rocketship? More like sinking ship - Anonymous employee ChartHop Employee Review

      1.0
      Oct 17, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked with some incredibly thoughtful and smart colleagues. Flex Fridays were nice.

      Cons

      A very top heavy organization that blames their lower level employees for failure. Employees are exhausted and shamed into working harder. Goals are unattainable and won't be adjusted to reflect team size/bandwidth and changes in the economy. Customers are ignored and churn due to buggy product. Instead of fixing the product, teams are forced to release half-baked new features. This is all done under the guise of "transparency" and "inclusion." The exec team is absolutely useless as is the majority of leadership. They'll tell you that they're still promoting but will sweep any departures under the rug. CEO is as arrogant as he is thoughtless.

      avatar
      ChartHop Response
      3y
      We're sorry to hear about your experience as a former ChartHopper, and we appreciate your feedback. As a growing startup, our product is always evolving. In addition to our weekly All-Hands where we share company KPIs and metrics, we also publish all org changes, including departures, in a Slack channel for everyone to see. This past performance cycle we were thrilled to announce 30 promotions. While we regularly receive high scores from our employees, we take feedback very seriously and are constantly looking for ways to improve.

      Explore other reviews about ChartHop

      5.0
      Jan 7, 2026
      Ae
      Recommend
      CEO approval
      Business outlook

      Pros

      Product is wildly impressive and everyone at charthop has been so welcoming and kind as new joiner. Everyone seems to be here for the right reason and it is refreshing how aligned Leadership is to their customers and driving business outcomes.

      Cons

      Nothing yet, I would love to see Onboarding eventually back in person vs Virtual but I know that would only make sense when the time is right with many teams calendars.

      5.0
      Aug 19, 2024
      Senior customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      - Fantastic, transparent culture. CEO openly shares company KPIs to the company, giving insight into company health (Stats like burn rate, revenue metrics, retention etc.). - Seeks feedback or questions from company population weekly to continue to improve and share knowledge. - Amazing work life balance. Management encourages taking time off, and they do by example. The company encourages folks live their lives while remaining dedicated to the cause and knows this leads to long term retention. - The platform is really really cool. It does take a while to master, but honestly, there are not very many products in the HR tech space that boast the magnificent UI + Configurability that ChartHop does.

      Cons

      - The company just went through a very challenging period, really putting the organization to the test. 4 sizeable RIFs took place over a 1.5 year period, and the company really scaled back and revisited its finances and burn rate. However, targets have since been recalibrated and the company has stabilized and successfully pivoted to a new product offering, HRIS. There are clear signs of growth and it will now take place at a much more steady, organic pace which bodes well for the future.

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