Just don't bother. - Healthcare Assistant Cera Employee Review

1.0
Jan 3, 2025
Recommend
CEO approval
Business outlook

Pros

There are legitimately no pros.

Cons

No communication or miscommunication, revolving door of staff and management, no respect, treated like a number instead of a person, never pay correctly then argue for weeks before giving you what you are owed. They had no business buying a Complex Care company and are basically running it into the ground with all the staff and the packages leaving, yet the blame for that is anywhere but on themselves. They have no idea what they are doing, force us to do training that is incorrect for our job roles, threaten us with disciplinary action when we don't want to move elsewhere.

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Cera Response
1y
Thank you for taking the time to share your feedback on your experience. We are sorry to hear that it has not been up to the standards we aim for. If you would like to discuss this any further, or provide additional feedback, please feel free to reach out to us at hello@ceracare.co.uk.

Explore other reviews about Cera

5.0
Jul 3, 2023
Recommend
CEO approval
Business outlook

Pros

Great clientele! Great Coworkers & Managers!

Cons

Can be inconsistent hours and weekly pay

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great to work for an employer that has such a positive community impact and seeing the innovative developments Cera is implementing for a sector as important as Social Care. Fast-paced and interesting projects and challenges to work on, no day is the same.

Cons

Changing priorities and U-turning on decisions can make work frustrating day to day.

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Cera Response
1w
Thank you for taking the time to share such detailed and constructive feedback. We're glad you're part of Cera and are delighted to know you value our mission to positively impact the community. We take your feedback seriously and will pass them on as it it is important for us to understand how we can better support our teams. Please do reach out directly to your manager, the People Team, or connect with us at hello@ceracare.co.uk to discuss any of your concerns further.
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