Very poor treatment of employees - Home Carer Cera Employee Review

1.0
Dec 15, 2025
Recommend
CEO approval
Business outlook

Pros

Most of the carers work hard and are good at their job .

Cons

The office staff use bullying tactics, if you dare refuse a shift they will cut your hours to bare minimum, They don't care , you can go from 30hrs to 3 just because they feel like ,they will tell you you have a full time contract, then say no you are on a zero hour contract.

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Cera Response
4mo
Thank you for taking the time to share your feedback on your experience. We are sorry to hear that it has not been up to the standards we aim for. If you would like to discuss this any further, or provide additional feedback, please feel free to reach out to us at hello@ceracare.co.uk.

Explore other reviews about Cera

5.0
Jul 3, 2023
Recommend
CEO approval
Business outlook

Pros

Great clientele! Great Coworkers & Managers!

Cons

Can be inconsistent hours and weekly pay

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great to work for an employer that has such a positive community impact and seeing the innovative developments Cera is implementing for a sector as important as Social Care. Fast-paced and interesting projects and challenges to work on, no day is the same.

Cons

Changing priorities and U-turning on decisions can make work frustrating day to day.

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Cera Response
1w
Thank you for taking the time to share such detailed and constructive feedback. We're glad you're part of Cera and are delighted to know you value our mission to positively impact the community. We take your feedback seriously and will pass them on as it it is important for us to understand how we can better support our teams. Please do reach out directly to your manager, the People Team, or connect with us at hello@ceracare.co.uk to discuss any of your concerns further.
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