Company’s with this culture give care a bad name - Anonymous employee Cera Employee Review

1.0
Oct 28, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Service users and some staff

Cons

Warning: Avoid working for this company if you value your integrity and well-being. The management priorities meeting targets over staff and service user safety. Recruitment processes are flawed, with inadequate checks and poor vetting procedures. The company culture is toxic, with high staff turnover, bullying, and harassment from management. HR is ineffective and fails to address issues. Breaches of contract and cover-ups are common, with a lack of transparency and accountability from senior managers. The CEO is unresponsive, and investigations are one-sided. Wages and holiday leave are mishandled, with pay often incorrect. The company's treatment of staff and service users is unacceptable, and abuse claims are ignored. Overall, this company is a poor employer and a discredit to the care sector.

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Cera Response
7mo
Thank you for taking the time to share your feedback on your experience. We are sorry to hear that it has not been up to the standards we aim for. If you would like to discuss this any further, or provide additional feedback, please feel free to reach out to us at hello@ceracare.co.uk.

Explore other reviews about Cera

5.0
Jul 3, 2023
Recommend
CEO approval
Business outlook

Pros

Great clientele! Great Coworkers & Managers!

Cons

Can be inconsistent hours and weekly pay

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great to work for an employer that has such a positive community impact and seeing the innovative developments Cera is implementing for a sector as important as Social Care. Fast-paced and interesting projects and challenges to work on, no day is the same.

Cons

Changing priorities and U-turning on decisions can make work frustrating day to day.

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Cera Response
1w
Thank you for taking the time to share such detailed and constructive feedback. We're glad you're part of Cera and are delighted to know you value our mission to positively impact the community. We take your feedback seriously and will pass them on as it it is important for us to understand how we can better support our teams. Please do reach out directly to your manager, the People Team, or connect with us at hello@ceracare.co.uk to discuss any of your concerns further.
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